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FAQ

  • Which issue will my subscription start with and how many will I receive?

    The first issue of a print subscription is determined by our publishing schedule. It will start with next issue that is released after the date of purchase. You’ll receive a total of four print magazines over the course of your yearly subscription, receiving one every three months. Your print subscription also includes a Kinfolk Online Pass, which will give you access to our back-issue stories via www.kinfolk.com.

  • My subscription has ended. How do I renew?

    To continue receiving quarterly print issues and exclusive digital access, please complete a transaction for a new subscription. Your subscription will not auto-renew. We will send you a reminder to renew via email, indicating you are on your last issue of your subscription.

  • Can I gift a subscription?

    Yes!

    In the store portion of our site, choose either the gift subscription for domestic recipients, or international, depending on where the subscription will be sent to. The shipping and handling for the subscription will calculate at checkout ($20 for domestic, $40 for international destinations). Once your order is placed, either you or the recipient (you indicate which one) will receive a voucher code via email. The subscription is not fully ordered until this code is activated. To activate, apply code at checkout during the purchase of a Full Subscription. For questions or assistance, email info@kinfolk.com.

  • How do I upgrade my subscription or a friend’s gift subscription?

    For assistance on upgrading, downgrading or modifying your subscription, contact our customer service team at sales@kinfolk.com.

  • For a subscription, can I pay month to month or do I have to pay for the whole year?

    At this time our processing is set up so you will be charged up front for the whole year.

  • What should I do if I don’t receive an issue?

    Please contact our customer service team at: sales@kinfolk.com.

  • Can I cancel my subscription?

    You may cancel a subscription at any time and receive a refund on any unsent issues. Please contact sales@kinfolk.com for assistance.

  • Why can I see some but not all online content?

    In order to access the back-issue content from Kinfolk magazine, you’ll need to purchase a Kinfolk Online Pass for $40.
    Everyone can access our new original web stories, City Guides, Films and Galleries.

  • How do I use my Kinfolk Online Pass?

    Log in with your registered user name or email, and head to the STORIES page to check out the back-issue archive.

  • Can I download back issues of Kinfolk to my iPad?

    No. But you can view stories from our back-issue archive via the website if you purchase the Kinfolk Online Pass for $40 a year. We don’t have apps or PDFs to download at the moment.