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  • Arts & Culture
  • Issue 46

Community Inc.

Can a brand be friends with its fans? Words by Allyssia Alleyne. Photograph by Carlota Guerrero.

The stats keep telling us we’re more alienated than ever. But online, we know, new spaces are always springing up to fill the void left by in-person connection. Increasingly, there’s a company at the center of them, building up and cashing in on their so-called “brand community.” Millennials want to feel “welcomed and included, and a part of something, ” Henry Davis, former president and CFO of beauty unicorn Glossier, said in 2018. “The brands of the future recognize that

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This story is from Kinfolk Issue Forty-Six

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